![\"1.png\"](\"https:\/\/iridiummobile.net\/upload\/medialibrary\/867\/86769ef1825debfba43b117f7205d939.png\" "\\"1.png\\"")
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To upload new licenses to your customers’ devices we recommend: 3. Find the user’s devices in Transfer and copy new HWID. If the user is out and can’t give you access to PC<\/b>, you can use the following instruction:: If you have not updated the app yet, nothing will go wrong, and you can continue your regular work.<\/p>\n We are sorry about the caused inconveniencies. We’ll keep you informed.<\/p>\n We remind you one more time: DO NOT delete the app till the situation clears up.<\/p>\n Dear customers! If you or your users have already updated i2Control app to Version 2.2.3, the following situation might happen:\u00a0 HWID of iOS device will<\/p>\n","protected":false},"author":2,"featured_media":848,"comment_status":"open","ping_status":"open","sticky":false,"template":"template-centered.php","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/posts\/657"}],"collection":[{"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/comments?post=657"}],"version-history":[{"count":4,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/posts\/657\/revisions"}],"predecessor-version":[{"id":1146,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/posts\/657\/revisions\/1146"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/media\/848"}],"wp:attachment":[{"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/media?parent=657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/categories?post=657"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.iridi.com\/en\/wp-json\/wp\/v2\/tags?post=657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n1. Connect to one of the user’s PC via TeamViewer<\/a>.
\n2. Download and install<\/a> on the user’s PC iRidium for Windows software package. It includes Transfer and i2Control:<\/p>\n![\"2.png\"](\"https:\/\/iridiummobile.net\/upload\/medialibrary\/1f1\/1f12ae1b39d15ecea5f8813e616af3a8.png\" "\\"2.png\\"")
<\/p>\n
\n4. Generate a new license on the basis of the new HWID.
\n5. Upload to Transfer the user’s project and the new license, update the project.<\/p>\n
\n1. Ask the user to enter the system menu of i2\u0421ontrol V2.2 (it can be done with a long press on any space free of buttons) and enter the password – 2007.
\n2. Then to choose \u201cInfo\u201d tab in the system menu and make a screenshot of the page with a new HWID. On iOS devices screenshots are made with a short simultaneous press of 2 buttons Power and Home.
\n3. Send the screenshot to your e-mail.
\n4. Then you generate a license for the new HWID and using a URL scheme send to the user’s e-mail a link for automatic download of the project with a new license. You can read how to do it here<\/a>.<\/p>\n
\niRidium mobile<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"